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What an incredible company; We took a trip through Italy, and I can't wait to book again! The travel director was incredible, so knowledgeable and spoke the language so we didn't have to. He knew all the information on the sights of the country roads, and made sure we...
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Anonymous
Tim cowan

This company is full of very poor staff . Hotels used are at best low class .

4.7
I liked
  • Hotel check ins are a breeze
  • Knowledgable tour directors
  • Peace of mind
#1130962
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Personally I really liked Insight In Fact I am going to book another trip with them. The only thing that made me very upset was that No one told us that there was a lot of walking done on this tour. Our rep from AAA told us its called Easy Pace, which is a lie. There...
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Anonymous
Tim cowan

I made the mistake of using Insight . It was a waste of 13 days of my life ,. Run from these guys

2.8
I liked
  • Knowledgable tour director
I didn't like
  • Nasty bus driver will not allow me to use rest room on board bus
#1129347
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In July 2017 we went on Insight Ireland Elegance Tour. Highlight of tour was staying at Ashford Castle, reason we and 90% of fellow travelers chose tour. Second day of tour, advised not staying at Castle do to them selling it for wedding. Staying at lodge. Brief visit...
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Anonymous
Tim cowan

I also traveled to Ireland with this very poor company . We stayed in older hotels with moldy bathrooms . The tour guide spoke more of her sex like and SHEEP , RATHER THA IREL...

1.4
I didn't like
  • Customer service
#1106195
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We wanted anyone considering traveling with Insight to reconsider and try another alternative company due to our bad experiences. We went on the Northern Capitals & Russia trip from August 22 through September 9, 2017. We had booked everything including flights 6...
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Anonymous
Tim cowan

Insight Sucks

Anonymous
Anonymous

Expat Explore Tours do a fantastic Northern Europe tour that I done this year so I'm promoting this company as I don't think anyone can do better. Not a luxurious tour, but ...

1.4
I didn't like
  • Excessive driving on their coach between most countries
  • Splitting tours into two separate groups
  • Overcharging for hotel rooms
#1101651
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Bad hotels bad tour guide on my 13 day trip thru Ireland . On the 13th to the 25th. The tour director Katie was in love with sheep and promoting her prowess as a women who liked to pick up men at weddings as she told us on two separate days . The hotels at best were...
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Anonymous
Tim cowan

Insight is still the worst company out there . Use anybody else , run from these guys

#1093457
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Although we were promised that Insight Vacations provides an upgraded experience, we felt the opposite. First, I will acknowledge the only upgrade we perceived. There was more legroom on the coach than we experienced on other tours with sister companies. That's all...
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Anonymous
Anonymous

My partner and I were also on this tour and extremely disappointed with the standard of accommodation. We wondered whether Insight still adhered to their mantra of "touring i...

1.9
I liked
  • Driver
I didn't like
  • Not at all as advertised
#1070627
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Insight Vacations - Easy pace tour

Far from whats sold, hotels poor quality except venice hilton. Misleading, rushed and horrible flight arrangements for my mom who wasnt well enough to go through so much. Very dissapointing for our trip of a lifetime.
1.3
Details
Additional Fees
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1057927
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20 day tour of Scandinavia with Insight was very dissapointing as the standard of half the hotels was poor. They were not luxury and or premium as stated in the Insight brochure or on their website. When I checked the price of the hotel rooms for myself it was obvious...
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#1055920
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I was booked on the December 21 tour for Israel and Jordan with Insight Vacations. Insight sells luxury, high end vacations, and charges accordingly. However, Insight sub-contracted the vacation to a local tour company in Israel, Mega Tours, that was less than mediocre...
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1.2
I didn't like
  • Not at all as advertised
#1051887
Reply to reviews
My wife and I just completed a "Best of Spain and Portugal" 2017 tour. Hotels were rated 4-5 star, but would be 3 star at best in North America. One hotel room smelled like a sewer and we had to change rooms. Many extras were on "free days" which should have been...
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3.4
I didn't like
  • Food not hot
  • Too much walking
#1050656
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