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On 7/6/2018, I called Insight Vacations and spoke with a reservation agent who booked me and my wife for the 9/8/2018 Eastern Capitals and the Dalmatian Riviera tour. Insight took a $400 deposit at that time and confirmed the reservation - Booking Reference #A453946....
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#1305357
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My husband and I were excited to celebrate our anniversary going to Ireland and Scotland recently we found out almost everything was optional and had to pay as we were going to places we thought were included in our tour. Many places were cancelled, the tour guide said...
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#1296393
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My wife and I did the Insight Sicily In Depth with Malta Option, in May/June 2018. We had travelled twice before with Insight and did not mind paying a little extra for the best. However, this trip will be the last with Insight. Our first hotel was in Catania, Sicily....
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Anonymous
Anonymous

Agree!!! The Malta optional was a waste of money!!! Epic failure!!!!Insight needs to review its staff as they were rude and really didn’t care!!!! And the irony is the stupid ...

#1295846
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Just tried to book on a Cathay Pacific flight this Friday on a cheap flight / coach tour with Insight. Seat bookings had been opened for 5 minutes when I tried to book two seats in economy. There were about 20 seats left out of 180. I rang CP who told me that the cheap...
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2.0
#1267139
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In 2014 I went on an Insight Vacations trip to Turkey. Everything about the tour was amazing, the guide, the destinations, the hotels, the inclusions and the optionals. Currently (May 2018) I am towards the end of a 20 day Scandinavian tour (Denmark, Sweden, Finland &...
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1.0
#1260875
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At present we are on a 10 day tour of country roads of Portugal with insight tours. We arrived in evora and were taken to our 5 star hotel, m'ar de Ar. Many of our group have been given rooms on the ground floor and have been provided with steps to look out the window!...
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#1249990
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What an incredible company; We took a trip through Italy, and I can't wait to book again! The travel director was incredible, so knowledgeable and spoke the language so we didn't have to. He knew all the information on the sights of the country roads, and made sure we...
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Anonymous
Tim cowan

This company is full of very poor staff . Hotels used are at best low class .

4.7
I liked
  • Peace of mind
  • Hotel check ins are a breeze
  • No waiting in lines
#1130962
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Personally I really liked Insight In Fact I am going to book another trip with them. The only thing that made me very upset was that No one told us that there was a lot of walking done on this tour. Our rep from AAA told us its called Easy Pace, which is a lie. There...
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Anonymous
Tim cowan

I made the mistake of using Insight . It was a waste of 13 days of my life ,. Run from these guys

2.8
I liked
  • Knowledgable tour director
I didn't like
  • Nasty bus driver will not allow me to use rest room on board bus
#1129347
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In July 2017 we went on Insight Ireland Elegance Tour. Highlight of tour was staying at Ashford Castle, reason we and 90% of fellow travelers chose tour. Second day of tour, advised not staying at Castle do to them selling it for wedding. Staying at lodge. Brief visit...
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Anonymous
Tim cowan

I also traveled to Ireland with this very poor company . We stayed in older hotels with moldy bathrooms . The tour guide spoke more of her sex like and SHEEP , RATHER THA IREL...

1.4
I didn't like
  • Customer service
#1106195
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We wanted anyone considering traveling with Insight to reconsider and try another alternative company due to our bad experiences. We went on the Northern Capitals & Russia trip from August 22 through September 9, 2017. We had booked everything including flights 6...
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Anonymous
Tim cowan

Insight Sucks

Anonymous
Anonymous

Expat Explore Tours do a fantastic Northern Europe tour that I done this year so I'm promoting this company as I don't think anyone can do better. Not a luxurious tour, but ...

1.4
I didn't like
  • Excessive driving on their coach between most countries
  • Splitting tours into two separate groups
  • Double-booking of tours
#1101651
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